Careers at St. George’s
If you’re looking to be part of a great team where employees work hard together to provide members with a world-class golf course and an excellent club experience then St. George’s in the place to be. We strive to know all our members, greet them with a smile and ensure they enjoy themselves while at the Club. We look for people with a positive attitude, who enjoy coming to work in a safe workplace, are respectful of both members and staff and are proud to be a St. George’s team member.
Please submit resumes to Andrea Oliverio, AOliverio@stgeorges.org and indicate the department you are interested in.
Human Resources Generalist
Assist club management staff with recruitment, selection, and orientation of new staff members. Assist with the administration of payroll records. Assure Worker’s Compensation and related laws are consistently complied with. Coordinate risk management and health and safety programs. Assists with the club’s retirement and benefits programs. Conduct labour analyses, staff planning and other studies as requested.
Job Knowledge, Core Competencies, and Expectations
- Broad knowledge and experience in employment law, compensation, organizational planning and development, employee relations, and health and safety.
- Working knowledge of club policies and guidelines as outlined in the club’s Employee Handbook, club by-laws and rules.
- Excellent written and oral communication skills.
- Demonstrated ability to interact effectively with the club’s staff.
- Ability to work with a high level of confidentiality.
- Knowledge of and ability to perform required role during emergency situations.
Education and/or Experience
- Minimum of bachelor’s degree or equivalent in Human Resources, Personnel Management, Psychology, Education, Public Administration or Organizational Development.
- Specialized training in employment law, compensation, organizational planning and development, employee relations, training or labour relations an asset.
- A minimum of three years as a Human Resources Generalist, some of which should be in the hospitality or private club industry.
- Assists in the development and implementation of applicable policies and procedures, processes various labour staffing reports; coordinates software applications to generate required information.
- Develops and places recruitment ads and social media messages; plans recruitment strategies; screens applicants; processes all employment applications; checks applicant’s references; makes hiring recommendations and coordinates necessary correspondence and forms.
- Conducts employment interviews with applicants.
- Benchmarks the club’s employee recruitment and selection processes with others in the industry and explores new strategies as appropriate.
- Ensures that new employees complete necessary employment forms and confirms that they are authorized to work in Canada.
- Provides general property orientation for new employees; assists in the development and implementation of inter-department orientation and training programs.
- Develops and maintains a library of training resources specifically designed for each position.
- Assists department heads in planning professional development and training programs for employees.
- Conducts and reviews wage and benefit surveys.
- Proposes employee benefits enhancements to the Chief Operating Officer.
- Coordinates monitors and suggests improvements for the club’s employee performance appraisal system.
- Coordinates the development and publication of the employee newsletter in conjunction with the club’s Communications Manager.
- Coordinates all employee record-keeping functions in accordance with federal and provincial requirements.
- Keeps current with laws and regulations relating to employees; assures compliance with these laws and regulations; advises club managers as necessary.
- Schedules and conducts club-wide employee health and safety meetings.
- Maintains all logs and reports as required by law.
- Continually reviews and assists in updating the employee handbook and personnel related policies; assists in the management of the club’s progressive discipline program, maintains club policy manual.
- Assists in managing the club’s group insurance, unemployment and related benefits programs; communicates benefits information to staff.
- Undertakes special projects relating to job description and specification updates, performance appraisal improvements, wage and salary comparison surveys, long-range staff planning and other personnel issues.
- Coordinates transfer, promotion and layoff strategies within the club.
- Establishes employee motivation and retention programs.
- Assists in organizing employee activities such as the Christmas Party and other outings as appropriate.
- Organizes employee recognition functions.
- Advises line managers about discipline, discharge and related employment matters.
- Interacts with COO and department heads to investigate employee violations of club policies and recommends corrective actions; if necessary.
- Interacts with the club’s attorney relative to personnel legal issues, such as but not limited to, harassment and lawsuits.
- Manages the club’s educational and referral programs for alcohol and substance abuse.
- Develops forecasts of short- and long- term staffing needs.
- Creates and maintains organizational charts.
- Works with payroll personnel to assure that all forms required of new employees are completed.
- Meets with the HR Committee as needed and attends Senior Management Meetings as needed.
- Oversees all work-related injury claims to ensure integrity, ongoing case management and reporting compliance.
- Maintains employee bulletin boards.
- Maintains eligible driver report for all club vehicles.
- Attends management and staff meetings as scheduled.
- Develops personnel-related reports for the COO or department heads.
- Performs special projects as assigned by the COO.
This position of Clubhouse Server entails almost every aspect of the dining “experience”. Dining, sometimes revered as an emotional experience, proves to be best enjoyed when served by knowledgeable, co-operative and well-mannered servers. Complete servers are not only providers and couriers of bread and water but rather ambassadors, salespersons and representatives of the Club as a whole. Member perceptions of the Club in general are influenced by the “front-line” staff they encounter. The position also entails the maintenance and enhancement of the Excellency and level of service necessary to properly represent the St Georges G&CC.
- Minimum Grade 12 Education.
- Good communication skills with a Good working knowledge of written and spoken English.
- Well groomed, mannerly, co-operative and outwardly friendly (team oriented).
- Ability to work under periods of extreme pressure.
- Able to work split shifts – days, evenings, weekends, and holidays.
- Good organizational skills. 1 year banquet and/or restaurant experience of equal comparison.
- First Aid and SIP training required in advance of employment or prior to completion of probationary period.
- Knowledge of P.O.S System, Jonas or equivalent is an asset.
- Smart serve certification.
- Punctual and reliable.
- Ability to stand for extended periods
- Comprehensive knowledge of food & beverage to include wines, liquors and beers.
- Smart Serve Certification
- Food Handling Certification